Staff Listing

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Phillip Knutel

Executive Director of Academic Technology, the Library, and Online Learning

781.891.3422 | pknutel@bentley.edu

Dr. Knutel is Executive Director of Academic Technology, the Library, and Online Learning. He provides strategic direction regarding the use of technology in the curriculum and the research services available to faculty and students. From 1998-2002, he was Director of Academic Technology at Bentley and managed 11 staff at the Academic Technology Center. In October, 2002, he was promoted to his current role, which added responsibility for Bentley's library and research services.

Dr. Knutel was Project Director of the Bentley Technology Adoption Initiative, a program that helped faculty integrate technology into the curriculum which received $275,000 in external funding. He received his Ph.D. in higher education from the University of Michigan, holds an Ed.M. from Harvard, and a B.S. magna cum laude from Vanderbilt. His 1998 dissertation focused on how and why faculty use computer and internet technology in their teaching. Before coming to Bentley, he was Director of Academic Technology at the University of Michigan Office of Academic Outreach. A member of EDUCAUSE and the Association for the Study of Higher Education (ASHE), Dr. Knutel has published several articles and is a regular presenter at a variety of EDUCAUSE and online learning conferences.

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Margarita Alicea-Saez

Manager of Operations for Academic Technology, the Library, and Online Learning

781.891.2557 | msaez@bentley.edu

Margarita Alicea-Saez is Manager of Operations for Academic Technology, the Library, and Online Learning. She provides ongoing operational and budgetary support, as well as project management expertise for the various initiatives at the ATC, library, and in Bentley's hybrid online learning programs. She works extensively in managing vendor relationships as well as with staff from a variety of Bentley's administrative departments, including Purchasing, the Budget Office, System, Networks, and Telecommunications, Client Services, and Facilities.

Margarita has more than 25 years of administrative experience in higher education, non-profit, and corporate settings. Prior to joining Bentley in 2009, she worked at Northeastern University and Framingham State College. She is a Board Member at the Metrowest Chamber of Commerce Women's Initiative, and a Steering Committee and Alumni Association Member at the Leadership Metrowest Academy. She holds an M.Ed. from Cambridge College, and is fluent in Spanish.


Library Services
Department Phone: 781.891.2168 | Department Fax: 781.891.2830 | Department E-mail: libraryservices@bentley.edu
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Hugh Wilburn

Manager of Library Services

781.891.2233 | hwilburn@bentley.edu

Hugh Wilburn is the Manager of Library Services. He is responsible for the management and development of functions and policies for the Library's access activities. His oversight of the Library Services team includes circulation, reserves, billing, interlibrary loan, shelving and stack maintenance, and the secure operation of the library for 110 hours/week during the academic year. Before joining Bentley in 2011, Hugh worked successively as head of public services, associate librarian, and librarian at Harvard University's Graduate School of Design. Prior to that, he worked in public services and technical services positions in the library of the Massachusetts Horticultural Society and the libraries of Columbia University. He received his B.A. in Art History from the University of Alabama at Huntsville, and an M.L.S. from Columbia University.

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Erica Brown

Senior Library Circulation & Services Coordinator

781.891.2221 | ebrown@bentley.edu

Erica Brown is a Senior Library Circulation & Services Coordinator. Her responsibilities include supervising and training students, monitoring overdue notices and billing, and assisting in Reserves processing. Erica has several years of experience as a library services supervisor, having worked both at Bentley's Library and Babson's Library for a number of years. She holds a Bachelors of Accountancy, which she received from Bentley's evening program.

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Rachel Ford

Senior Library Circulation & Services Coordinator

781.891.2349 | rford@bentley.edu

Rachel Ford is the Senior Library Circulation & Services Coordinator. Prior to coming to Bentley, she held a variety of administrative and management positions. Rachel received several medals for her service and operations excellence while serving six years in the Navy, where she trained and managed 15 staff as a Collection Supervisor, held a Top Secret/SCI clearance, and served as Mission Lead Operator and Trainer. An animal lover, she worked for several years as a Veterinary Technician. Rachel holds a BS in public administration from Brenau University in Gainesville, GA, and a Certificate in Language Proficiency (Arabic) from the Defense Language Institute in Monterey, CA.

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Amy Galante

Interlibrary Loan Supervisor / Assistant Manager of Library Services

781.891.2232 | aegalante@bentley.edu
ILL Phone: 781.891.2301 | ILL Fax: 781.891.2830 | ILL Email: interlibloan@bentley.edu

Amy Galante has served as the Bentley University Interlibrary Loan Supervisor since the summer of 2006 and became the Assistant Manager of Library Services department in 2012. Prior to her arrival at Bentley, she worked as an Interlibrary Loan Assistant at Tufts University's Tisch Library. Amy earned her B.A. in Humanities, with a focus on Creative Non-Fiction and a minor in Arts Journalism, from Bradford College. While studying at Bradford, she spent four years as a student supervisor in the Circulation Department the Hemingway Library.

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Anne Jorgensen

Senior Library Circulation & Services Coordinator

781.891.2317 | ajorgensen@bentley.edu

Anne Jorgensen serves as Senior Library Circulation & Services Coordinator. From 2005-2010, she served as a Circulation Supervisor at the Payson Library at Pepperdine University in Malibu, CA. As an undergraduate, Anne worked as a Library Assistant at Boston College's O'Neil Library Media Center. In her role as Senior Library Circulation & Services Coordinator, she oversees the evening and weekend use of the Library, trains and supervises students, and manages stack maintenance procedures. She holds a Bachelor of Arts in Communications from Boston College and is currently pursuing an MLS from Simmons College.

Kristen Richards

Kristen Richards

Senior Library Circulation & Services Coordinator

781.891.2290 | krichards1@bentley.edu

Kristen Richards is a Senior Library Circulation & Services Coordinator. She has worked in libraries for over 10 years. As an undergraduate at Curry College where she pursued her B.A. in English, she worked at the Levin Library as a Library Assistant before becoming the Weekend Supervisor her senior year. Before coming to Bentley, she worked for an Intellectual Property Law Library in Boston and was also the Evening Circulation Supervisor at Boston University Law Library.

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Matthew Van Sleet

Circulation & Reserves Librarian

781.891.2311 | mvansleet@bentley.edu

Matthew Van Sleet is Circulation & Reserves Librarian. His primary responsibilities include assisting faculty and students with print and electronic reserves, advising on copyright and fair use issues, and circulation services. Prior to joining Bentley in 2011, Matt served as a Senior Circulation Assistant/Reserves Assistant in MIT's Hayden (humanities and science) Library. During his nine years at MIT, he won several awards for innovation, creativity, and productivity. Matt holds a BA in Literature from Bradford College and an MLS from Simmons College.


Reference & Research Assistance
Department Phone: 781.891.2300 | Department E-mail: refdesk@bentley.edu
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Hope Houston

Manager of Reference Services

781.891.2450 | hhouston@bentley.edu

Hope Houston is the Manager of Reference Services. Her responsibilities include the coordination of library reference services, the development of policies and procedures related to reference services, personal assistance to individuals seeking information, teaching library instruction classes, coordinating the reference collection and serving as liaison to the Natural and Applied Sciences Department. Before coming to Bentley in 2008, Hope was Library Program Specialist with the Rhode Island Office of Library & Information Services where she coordinated research services to graduate library school students, professional librarians, state employees, and blind and physically handicapped residents of the state. Prior to that she was Manager of Reference Services and Coordinator of Library Instruction at Johnson & Wales University. Hope holds a B.A. in English and a Masters in Library Science from the University of Rhode Island.

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Nicholas Albaugh

Reference Librarian

781.891.2305 | nalbaugh@bentley.edu

As a Reference Librarian, Nicholas provides research assistance and guidance to the faculty, students, and staff of Bentley University. He is responsible for collection development in the areas of management and careers. Before starting at Bentley in April of 2009, Nicholas worked in academic libraries in Massachusetts and Rhode Island. Nicholas holds a B.A. in Sociology and a Master of Library and Information Studies from the University of Rhode Island.

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Lisa Curtin

Reference Librarian

781.891.3407 | lcurtin@bentley.edu

Lisa has been a Reference Librarian at the Bentley Library since August of 2000. As part of the Reference team she provides research assistance to students, faculty and staff. Lisa also assists with the evaluation and selection of library resources, and has collection development responsibilities for marketing, psychology, religion and interdisciplinary behavioral sciences/social sciences. Lisa holds BA in Sociology from the University of Massachusetts at Amherst, and a Master of Library and Information Studies from the University of Rhode Island

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Macee Damon

Reference/Cataloging Librarian

781.891.2314 | mdamon@bentley.edu

As Reference/Cataloging Librarian, Macee divides her time between the Departments of Technical Services and Reference & Research Assistance. As Cataloging Librarian, she catalogs books for the Library's collection and works on special cataloging projects. As Reference Librarian, she provides research assistance at the Reference Desk and by appointment, and teaches classes on how to use the library's resources. She is Faculty Liaison for the Modern Languages department, and selects books and other materials in these disciplines for the library's collection.

Macee holds a B.S. in Secondary Education with a concentration in English from the University of Maine at Farmington and an MLS from Simmons College. Before coming to Bentley, she worked in the MIT Libraries and at Brandeis University.

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Liz Galoozis

Reference Librarian/Research Instruction Coordinator

781.891.2692 | egaloozis@bentley.edu

As a Reference Librarian, Liz provides research assistance to students, faculty, and staff, both on a one-on-one basis and by teaching classes on how to most effectively use the library's resources. As Coordinator of User Education, she is responsible for scheduling all library instruction sessions in the Research Instruction Center (RIC), and is available to work with faculty to incorporate research skills and information literacy into their courses. Liz acts as liaison to the English department and the Gender Studies Program, and is responsible for developing library collections in literature and arts and media. Before coming to Bentley in 2008, Liz worked in academic and special libraries in Illinois, Indiana, and Massachusetts. She has a B.A. in English from Amherst College and an M.S. in Library Science from Simmons College.

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Kim Morin

Reference Librarian

781.891.2304 | kmorin@bentley.edu

Kim is a Reference Librarian with over 14 years experience in Academic Libraries. As part of the Reference team, she provides research assistance to students, faculty and staff. She teaches library instruction classes and offers workshops on specific research topics. Kim is responsible for collection development in the areas of Accountancy, History and Philosophy. She has a B.S. in History from Fitchburg State College, and Masters of Library and Information Studies from the University of Rhode Island. Recommendations for book, video, database, or journal purchases are always welcome.

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Colleen Mullally

Reference Librarian

781.891.2806 | cmullally@bentley.edu

Colleen is a member of the reference department at the Bentley Library where she provides research assistance to students, faculty, and staff. She offers individual appointments for guidance in developing search strategies and information gathering techniques. Colleen teaches course-sensitive instruction classes in using the library's many resources and is the subject collector for the mathematics department. Additionally, she manages the library's Popular Reading Collection and Book Buzz Blog. Colleen received her B.A. from Boston College and her MLS from Simmons College. Before coming to Bentley University, she worked in the libraries at Boston College, Harvard University, and Pine Manor College.

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Stephen Tracey

Assistant Manager of Reference Services

781.891.2302 | stracey@bentley.edu

Stephen is the Reference Librarian for Electronic Resources at the Bentley Library. His duties include selecting Internet resources, databases and information services for use by members of the Bentley Communitys. He maintains the Library webpage. He also provides bibliographic instruction via Library classes, the Reference Desk and by appointment. He acts as librarian liaison for International Studies, Information Design and Corporate Communication, Computer Information Systems, and Information and Process Management.

Prior to coming to Bentley he was a research assistant at the Florida Design Initiative, at the Florida Agricultural and Mechanical University, Tallahassee, FL, and then the Coordinator of Library Services at Roxbury Community College, Roxbury, MA. He holds a B.A. in History and a M.S. in Information Studies from Florida State University.


Technical Services (Acquisitions & Cataloging)
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Donna Bacchiocchi

Manager of Technical Services

781.891.2308 | dbacchiocchi@bentley.edu

Donna is the Manager of Technical Services in the library, which includes acquisitions, serials, cataloging, and processing. Her primary responsibilities are cataloging and maintaining quality control of the library catalog. Donna holds a B.A. in English and Spanish literature from Colby College and a M.S. in Library and Information Science from Simmons College. Before coming to Bentley in 2001, she was the Senior Cataloger at Emerson College, in Boston.

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Macee Damon

Reference/Cataloging Librarian

781.891.2314 | mdamon@bentley.edu

As Reference/Cataloging Librarian, Macee divides her time between the Departments of Technical Services and Reference & Research Assistance. As Cataloging Librarian, she catalogs books for the Library's collection and works on special cataloging projects. As Reference Librarian, she provides research assistance at the Reference Desk and by appointment, and teaches classes on how to use the library's resources. She is Faculty Liaison for the Modern Languages department, and selects books and other materials in these disciplines for the library's collection.

Macee holds a B.S. in Secondary Education with a concentration in English from the University of Maine at Farmington and an MLS from Simmons College. Before coming to Bentley, she worked in the MIT Libraries and at Brandeis University.

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Enza Rapatano

Acquisitions/Serials Supervisor

781.891.2316 | erapatano@bentley.edu

Enza Rapatano-O'Connell is the Acquisitions/Serials Supervisor in the Technical Services department of the library. Her responsibilities include the purchase, receipt, payment, processing and budget tracking of the library's capital and some operational educational materials. Enza received her B.S. in Management from Bentley and has worked in the library for more than 20 years.

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Kate Richards

Acquisitions/Serials Coordinator

781.891.2315 | krichards@bentley.edu

Kate Richards is the part-time Acquisitions/Serials Coordinator in the Technical Services department of the library. The majority of her time is spent researching and ordering books for the library's collection. Kate joined Bentley in 1988 after receiving her B.S. from Westfield State College and has held several other positions within the library.