Interlibrary Loan (ILL)
Current Bentley Faculty, Students, and Staff may request books, articles, and other materials that are not owned by the Bentley Library through Interlibrary Loan (ILL). All interlibrary loan requests must be placed online using ILLiad, the Interlibrary Loan internet accessible database, which was created by Virginia Tech and is used worldwide.
Looking for an article? Try this first!
Before you submit an interlibrary loan request for an article, search for the article by title here. The article may be available from the Bentley Library.
User Name: What is my ILLiad User Name and Password?
Your ILLiad user name is your full Bentley email address. Your password is your Bentley network password. If you are having trouble logging in, please contact the Bentley Help Desk at 781.891.3122 or firstname.lastname@example.org.
Where do I pick up interlibrary loan materials?
Books and other loaned materials may be checked out at the Library Services Desk. Items may be picked up at any time during the Library’s operating hours. You will receive an email notification when items are ready to check out.
Articles will be delivered to your ILLiad account. You will receive an email notification from email@example.com when an article is ready to download. Articles only remain available for download for 30 days.
How can I renew interlibrary loan materials?
Please keep in mind that renewal requests are subject to approval by the lending library and are not always granted. We ask that you return all interlibrary loan material on or before the due date to maintain the good will of the lending libraries.
Only one renewal request is allowed per item.
Turnaround time: How long will it take to receive my interlibrary loan request?
Most articles are delivered within three days. On average, most books arrive within ten business days. Other materials, such as DVDs, often take longer.