Interlibrary Loan allows members of the Bentley community – including faculty, staff, and currently enrolled undergraduate and graduate students – to borrow books and receive articles not available at the Bentley Library. The Interlibrary Loan staff contacts other area and national libraries for the requested materials. Members of the Bentley community may also visit some area libraries directly. For further information, please refer to the frequently asked questions or contact Interlibrary Loan Monday through Friday 9AM – 5PM at interlibloan@bentley.edu or 781.891.2301.

CLICK HERE TO PLACE AN INTERLIBRARY LOAN REQUEST

First Time Users of Interlibrary Loan

Getting Started
All users of Interlibrary Loan must register themselves by providing contact information before submitting a book or article request for the first time. Once registration is complete, patrons can submit requests, check the status of requests, and update contact information.

• Books: For books not available at Bentley Library, you may submit an Interlibrary Loan book request. When the book arrives, you will receive an email notification. Interlibrary Loan books are available for pick up at the Library Services desk. Books generally arrive within 9 working days.

• Articles: Not sure whether the article might be in one of our many online databases or whether the library has a paper copy of the journal? Find out whether Bentley has access to the issue of the journal by entering the name of the newspaper, magazine, or journal here in our Full-Text Journal Finder. If the article required is not available, submit an Interlibrary Loan article request. When the article arrives, you will receive an email notice and a pdf copy of your requested article! Articles generally arrive within 3 working days.

FAQs: Using Interlibrary Loan Online

• # How do I submit an Interlibrary Loan request?
  All requests must now be completed using the online form.

• # What is my Interlibrary Loan username and password?
  Your Bentley username (email address) and network password will be your Interlibrary Loan login.

• # How do I get my articles when I receive an email notice that they have arrived?
  Logon to your ILL account. On the main menu, choose "View/Download Electronically Received Articles." This will give
  you a list of all items that you have waiting to retrieve.

• # Where do I go to pick up my book?
  Once you have received email notification about the arrival of your requested book, please visit the Library Services desk on the main floor of the library during library hours.

• # How can I check the status of my book and/or article request?
  Log on to your Interlibrary Loan account. On the main menu choose Review Requests to find more information about the materials you requested.

• # How do I renew my Interlibrary Loan materials?
  Log on to your Interlibrary Loan account. The View/Renew Checked Out Items allows users to renew their loans. Please call the Interlibrary Loan office for renewal requests if the book is currently overdue.

• # Where do I return my Interlibrary Loan books?
  All borrowed items should be returned to the Library Services desk or at the Book Drop when the library is closed. The loan period for materials borrowed from other libraries is set by the lending library and is indicated on the sticker placed on the front cover of borrowed items. In the interest of maintaining good working relationships with lending libraries, due dates must be honored.

• # Can I borrow video and audio materials?
  Yes, although fewer libraries lend video and audio materials so these requests may take longer to fill.

• # Can I get a case study?
  Interlibrary Loan will review requests for case studies but may not be able to fulfill requests. Please contact the ILL office to discuss your request.

• # Can I get a dissertation? Can I get a conference proceeding?
  Interlibrary Loan will attempt to borrow dissertations and obtain copies of conference proceedings.

• # Can I get microfilm or microfiche?
  Interlibrary Loan will borrow materials that are available on microfilm or microfiche.

• # How can I find out which libraries own a particular title?
  There are several different resources that you may use to discover what other libraries own. Click here to find out about these resources.