Interlibrary Loan (ILL)

Current Bentley Faculty, Students, and Staff may request books, articles, and other materials that are not owned by the Bentley Library through Interlibrary Loan (ILL). All interlibrary loan requests must be placed online.

Log into ILL Account

About ILL

User Name: What is my ILL User Name and Password?

Your ILL user name is your full Bentley email address. Your password is your Bentley network password. If you are having trouble logging in, please contact the Bentley Help Desk at 781.891.3122 or

Where do I pick up interlibrary loan materials?

Books and other loaned materials may be checked out at the Library Services Desk. Items may be picked up at any time during the Library’s operating hours. You will receive an email notification when items are ready to check out.

Articles will be delivered to your ILL account. You will receive an email notification from when an article is ready to download. Articles only remain available for download for 30 days or 5 views whichever comes first.

Fines: Are there fines for overdue ILL materials?

Interlibrary Loan is a cooperative service that relies on libraries all around the world. To maintain the good will of the lending libraries, we ask that you return ILL materials on time.

If an ILL item is more than a week overdue, a fine of $1 per day will be charged with a maximum fine of $50. If ILL material is not returned within one month of its due date, additional fines and replacement costs will be charged by the lending library.

How can I renew interlibrary loan materials?

Please keep in mind that renewal requests are subject to approval by the lending library and are not always granted. We ask that you return all interlibrary loan material on or before the due date to maintain the good will of the lending libraries.

Only one renewal request is allowed per item.

Renewal Request Form

Turnaround time: How long will it take to receive my interlibrary loan request?

Most articles are delivered within three days. On average, most books arrive within ten business days. Other materials, such as DVDs, often take longer.

Have more questions? Visit our ILL FAQ page.